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General account related issues (forgot password, registration issues etc)
KYC Customer Verification
To build strong relationships between publishers/advertisers on the one side and EZmob on the other side and to make the payment process transparent, we apply the KYC process. KYC is an acronym for “Know your Customer”, a term used for the customer identification process. The KYC procedure includes providing documents to determine the true identity and beneficial ownership of the account. This procedure is required by international business standards and helps to make communication in terms of
Can my account be set up for both publisher and advertiser activities?
No, it can’t. A different email must be supplied for each account.
How to change my password?
Log out of your account and head over to the login page, click the forgot password link below the login button and enter your email or username. A unique password reset link will be waiting for you in your inbox, click it and enter a new password. Click save and you’re done. A new password has been created.
What timezone are the reports in?
Our reports are according to PST timezone.
What should I do if I can’t log in?
No worries! First of all, ensure that you are using the correct username (not your email address) and password. If you can’t remember your password, you can reset it by clicking on the “Forgot password?” button before logging in for both publishers and advertisers. Make sure that you’ve checked the Spam / Promotions inbox to find the confirmation link from EZmob In case the previous steps won’t help please try the following options: Clean your browser's cache/cookies and try to log in ag
Which countries are open for business @ EZmob
While we’re open for business with anyone theoretically, we may not send or receive funds to the following list of countries: Iran, Algeria, Afghanistan, Bangladesh, Brunei, Djibouti, Maldives, Venezuela, Kuwait, Lebanon, Libya, Mauritania, Mali, Malaysia, Niger, Sudan, Somalia, Syria, Saudi Arabia, Oman, Iraq, Pakistan, North Korea (DPRK), Cuba,Comoros, Qatar, Tunisia, Yemen
How to get started?
The first step is to register a new account. Head over to ezmob.com and click on register on the top navigation menu or throughout the site. Choose ‘Register as Publisher’ or ‘Register as Advertiser' or click on the links below: Publisher registration - Advertiser registration In order to sign in to your account, you need to verify your email. Simply check your inbox
Problems with Login?
Having issues with logging in to your account? read below login If you're on dash.ezmob.com page and are seeing the above message, make sure to login through dashboard.ezmob.com and reset your password if needed, try to login at dashboard.ezmob.com Related articles: Advertiser FAQ's [Why were my creatives rejected?](https://ezmob.crisp.h